Come along on Fund for Shared Insight’s equity, diversity, and inclusion journey, where funders are having the hard but essential conversations about what listening and feedback can mean for racial equity, power-sharing, and outcomes for the people and communities at the heart of philanthropy’s work.
This is My Story
In this powerful video featuring the Center for Employment Opportunities (CEO), a national organization that works with people coming home from incarceration, we hear Kenneth, Wilfredo, and Patricia – members of CEO’s Participant Advocate Council — tell their own stories of transformation. And we see how high-quality feedback, listening, and storytelling can transform an organization and lead to positive social change.
Feedback Case Studies
Hear directly from funders, nonprofit leaders, and clients about the power of feedback to drive change and lead to more equitable outcomes at organizations around the country.
Akron-Canton Regional Foodbank
Pace Center for Girls
Students Rising Above
Perspectives from People Who Gave Feedback, a Series
Why Does Listening Matter?
Let’s listen to nonprofit clients who have had the opportunity to share their opinions talk about the importance of giving feedback.
Courtney says: “We know what works and what doesn’t.”
How Does It Feel When Organizations Listen?
This video features clients talking about how it feels when organizations listen to their opinions and perspectives. “It’s just like your voice is actually getting heard, that you matter more,” says Katie, a student in a Florida school program.
How Does It Feel When Feedback Creates Change?
Here, we hear clients talking about how it feels when organizations act on their feedback.
Closing the Loop, a Series
See how closing the loop, a critical step in the high-quality feedback process, is a difference-maker that’s productive, easy, and about treating people with respect.
What is Closing the Loop?
This video short tells us what it means when organizations share back with clients what they heard and what they are going to do about it.
Ways to Close the Loop
This video short shares practical tips on how organizations can share back with clients what they heard and how they are responding.
What Does the Future Look Like?
Equity and Respect