How Does It Feel When Feedback Creates Change?

Part 3 How does it feel when feedback creates change?

The third in a three-part series, Perspectives from People Who Give Feedback, this video features clients talking about how it feels when organizations act on their feedback.

“It’s very exhilarating,” says Kate, in Massachusetts. “I mean it’s like, ‘Wow, we can do this.'”

Related Insights

Brooklyn Org Listens Neighborhood to Neighborhood
Brooklyn Org Listens Neighborhood to Neighborhood Video
A Look at Shared Insight’s Participatory Philanthropy Project
“Can you see me?” asked Artis Romero Burney, a poet and community activist
A Legal-Services Nonprofit Roots Its ‘Client Empowerment Experience’ in Listening, Feedback, and Lived Expertise
Tahirih Justice Center, serving immigrant survivors fleeing gender-based violence, elevates victim and survivor voices through strong feedback loops and by including former clients on its governing board. Hear about the impact of Listen4Good feedback surveys on decision-making and priority-setting and meet Olga Sanchez, a former client now serving on the board.
Nurse-Family Partnership Listens to First-Time Moms as the ‘Experts’ on What They and Their Families Need
Nurse-Family Partnership Listening and learning from families
Participatory Grantmaking & Meditations on Power
Participatory Grantmaking & Meditations on Power-ORS Impact
Fulfilling Philanthropy’s Promise
Fulfilling Philanthropy's Promise
See more insights