Nonprofits Aren’t Great at Listening. A Group of 7 Funders Wants to Change That.
“…most nonprofits have lagged behind in soliciting feedback from the people they serve. And by not tapping into this rich vein of user data, nonprofits are missing chances to improve their effectiveness. It’s not just nonprofits that could benefit from this kind of information, it’s also funders – many of whom are hungry to get a better fix on how their grant dollars affect life on the ground.”
