The first in a series about Closing the Loop — a critical step in a high-quality feedback process — this video short tells us what it means when organizations share back with clients what they heard and what they are going to do about it.
The first in a series about Closing the Loop — a critical step in a high-quality feedback process — this video short tells us what it means when organizations share back with clients what they heard and what they are going to do about it.
