Insights for Change Viewpoint Use Customer Surveys to Measure and Improve Nonprofit Programs By Janet McKelpin Melinda Tuan and Jessica Kiessel Stanford Social Innovation Review TAGS: Feedback Practice Other Insights Viewpoint We Need Many Champions to Shift Foundation Listening Practices Viewpoint Feedback’s Role in Shifting Power to Those Least Heard Viewpoint Feedback and Equity: Connecting the Dots Viewpoint Nonprofit Client Surveys: To Anonymize or Not to Anonymize? Viewpoint Advancing Equity Through Feedback Viewpoint Moving from Voice to Power