In this report, ORS impact takes its first look at Listen4Good Online Beta, a program to test Listen4Good’s new, interactive, feedback-loop building web app. In the summer of 2019, nearly 200 direct-service nonprofits and government agencies were selected to participate in a low-touch Listen4Good program where participants had full access to the web app, but extremely limited access to coaching or other ad-hoc support. This report looks at how the Online Beta participants, halfway through their 18-month engagement with the program, fared on reaching desired outcomes compared with organizations participating in Listen4Good’s co-funded grant program, a much more fully supported model.

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