For a research pilot to test and identify the most successful methods and systems for rigorous, systematic collection of client feedback, and then to roll those out to Feeding America food banks and member agencies nationwide
The Urban Institute conducts research and offers evidence-based solutions to pressing social and economic problems. Feeding America is a nationwide network of 200 food banks that provides food to more than 46 million people annually. Together these partners will rigorously test methods for gathering client feedback, using the data to improve services, and communicating to clients how their input made a difference. The most effective methods will then be rolled out across the Feeding America network.