Month: January 2023

A Legal-Services Nonprofit Roots Its ‘Client Empowerment Experience’ in Listening, Feedback, and Lived Expertise
Tahirih Justice Center, serving immigrant survivors fleeing gender-based violence, elevates victim and survivor voices through strong feedback loops and by including former clients on its governing board. Hear about the impact of Listen4Good feedback surveys on decision-making and priority-setting and meet Olga Sanchez, a former client now serving on the board.
Listening for Change: Building on Commitment and Capacity in the New Year
Listening for Change: Building on Commitment and Capacity in the New Year